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Change Management Office Major Tasks
- Plan, prepare Budget, direct, lead, evaluate & monitor the office’s activity
- Lead & support the implementation of Business Process Reengineering study.
- Follow up the fulfillment /performance of stretch objective of the Ministry’s whole process.
- Bring awareness to the employees regarding the organization’s value & beliefs. Establishing the balanced score card system in order to measure the performance of the whole process.
- Follow-up the change management strategies which sustain the overall change.
- Ensure customer satisfaction by giving fast &efficient customer service and handling complaints.
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